MenuBuddy
EN

Support.

Have a look at the quick answers and questions below first — most things are covered here. If not, write to us.

Write to us

Quick answers

Questions

Before you ask.

Can I trust the allergen verdict?

The verdict is help, not a diagnosis. The app reads the menu — and a menu can be incomplete and knows nothing about what happens in the kitchen. That is why, for a dish carrying your allergen, MenuBuddy does not just flag it: it writes the sentence you use to ask the staff.

With a serious allergy, always confirm the ingredients with the waiter. MenuBuddy is not a medical device.

Do I need the internet?

For scanning, the phrasebook and the better voice — yes. Menus you already scanned, favourites and the sentences saved at the table work with no signal.

Why do I have to sign in?

The starter pack belongs to an account, not to a phone. Without sign-in there is no way to tell a new user from the same user who just reinstalled the app — and the model's bill is paid by the author. You sign in with Apple or Google, with no password and no new account to create.

How many pages can I send at once?

Four. The whole set counts as one scan from your pack, because from where you sit it is one menu.

Where do the calories come from?

They are the model's estimate for a typical portion, given as a range — not a nutrition label. Read it as “light or heavy”, not as data for counting macros.

Will there be an Android version?

Yes, it is planned. The app is written in Flutter, so the code is shared — what is left is the release and purchase verification on Google Play's side.

How do I cancel a subscription?

iPhone: Settings → your name → Subscriptions → MenuBuddy → Cancel. Cancelling runs to the end of the paid period. You do not need to tell us.